Privacy Policy for Dhanyawad
1. Introduction
At Dhanyawad, we value your privacy and are committed
to protecting your personal information.
This Privacy Policy explains how we collect, use,
share, and safeguard your information when you use
the Dhanyawad and Dhanyawad Partner services.
2. Information We Collect
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Personal Information:
We may collect personal details such as your name,
email address, phone number, address, and
payment-related information when you register,
book a service, or use our services.
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Worker/Partner Information:
We may collect worker or partner-related information
such as name, phone number, Aadhaar details,
education, experience, service categories,
KYC information, and other information required
to provide services.
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Location Information:
Dhanyawad Partner may collect precise and approximate
location information when location permission is
granted by the user and location-based functionality
is required.
3. How We Use Your Information
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To process bookings and provide the services
you request.
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To communicate with you regarding bookings,
services, or contractor arrangements.
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To connect customers with suitable nearby workers
or service partners.
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To provide navigation and location-based functionality.
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To maintain partner availability when a partner
chooses to remain On Duty.
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To improve our services by analyzing service activity,
customer feedback, and operational information.
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To send promotional materials or offers if you have
opted to receive them.
4. Location Information
Dhanyawad Partner
may collect precise and approximate location information
when location permission is granted by the user.
Location information is used to provide location-based
functionality, including identifying and matching nearby
booking requests with available partners.
When a partner activates the
On Duty
feature, Dhanyawad Partner may collect and use location
information in the background, including when the app
is closed or not in use, to maintain the partner's
location availability and support nearby booking matching.
Background location collection is activated only when
the partner chooses to use the
On Duty
feature.
Partners can turn
Off Duty
at any time, after which background location tracking
is stopped.
Location information may be used to:
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Identify and match partners with nearby booking
requests.
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Maintain partner location availability while
the partner is On Duty.
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Provide live location updates during active jobs.
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Enable navigation and route assistance.
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Calculate or estimate the distance between partners
and service locations.
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Improve service accuracy and operational efficiency.
Background location tracking is active only when
the partner chooses to remain On Duty.
Partners can turn Off Duty at any time,
after which background location tracking is stopped.
Location information may be transmitted to and processed
by Dhanyawad Partner's backend services to provide nearby
booking matching, partner availability, distance
calculations, and other location-based partner services.
Location information is not collected or used for
advertising or advertising personalization.
We do not sell partner location information or share
partner location information with third parties for
advertising or marketing purposes.
5. Data Sharing
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We may share personal information with service
providers, contractor agencies, companies,
workers, or partners where necessary to fulfill
booking and service requirements.
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Location information may be transmitted to and
processed by Dhanyawad Partner's backend services
to provide nearby booking matching, partner
availability, distance calculations, and other
location-based services.
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Information may also be shared with service providers
that help us operate features necessary for our
services, subject to applicable privacy and security
requirements.
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We do not sell or rent your personal data to
third parties.
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We do not sell, rent, or share partner location
information with third parties for advertising,
marketing, or advertising personalization purposes.
6. Data Security
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We use appropriate security measures to protect your
personal information from unauthorized access,
alteration, disclosure, or destruction.
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Online payments are processed through secure systems
and payment service providers.
7. Cookies and Tracking
Our website may use cookies to enhance your user
experience and gather information about website traffic.
You may choose to disable cookies in your browser
settings, but this may affect certain website
functionality.
8. Data Deletion Policy for Dhanyawad
a. User Data Deletion Rights
Users have the right to request deletion of personal
data collected and stored by the Dhanyawad App,
subject to applicable legal, regulatory, security,
fraud-prevention, and legitimate business requirements.
A user may request deletion when, for example:
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The data is no longer necessary for the purposes
for which it was collected.
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The user has withdrawn consent to data processing
where consent is the applicable basis for processing.
b. How to Request Data Deletion
To request deletion of your data from the Dhanyawad App,
you can:
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Contact us at
senashramik@gmail.com
with your request and sufficient account information,
such as your registered email address, mobile number,
username, or another account identifier.
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Use the in-app data/account deletion option if
available under the profile or account section.
9. Third-Party Links
Our website or app may contain links to third-party
websites or services.
We are not responsible for the privacy practices of
those third-party websites or services.
10. Changes to This Policy
Dhanyawad reserves the right to update this Privacy Policy
from time to time.
We encourage users to review this Privacy Policy
periodically for changes.
11. Contact Us
If you have any questions, concerns, or requests regarding
this Privacy Policy or your personal information,
please contact us at: